Mobility means independence – especially for people who rely on support in their daily lives. At Charly’s Citycar ®, people come first. Our mission is to provide safe, comfortable and accessible transportation for all passengers. That is why we have developed specialized services for individuals with limited mobility as well as for medical and wheelchair transportation.
Barrier-Free Mobility Without Compromise
Our specially equipped vehicles allow wheelchair users to remain seated in their own wheelchair throughout the entire journey. This eliminates the need for difficult transfers and reduces stress and physical strain. Modern ramp systems and secure fastening mechanisms ensure a stable, safe and comfortable ride at all times. All vehicles meet current safety standards and are regularly inspected and maintained.
Accessibility for us is not just about technology – it is also about attitude. Our drivers are trained to assist passengers with special mobility needs and take the time required for each individual situation. Courtesy, patience and reliability are core values of our service.
Medical Transportation with Experience and Organization
In addition to wheelchair services, Charly’s Citycar ® also offers medical transportation to doctors’ offices, hospitals, therapy centers and rehabilitation facilities. Whether for single appointments or regular treatment schedules, we provide dependable support throughout the entire treatment period.
We assist our passengers from the very beginning by helping plan their journeys in advance. Together, we determine the appropriate type of transportation and arrange schedules according to personal and medical requirements. This creates a service that adapts to your daily routine rather than forcing you to adapt to ours.
Another key benefit is our support with health insurance billing. Upon request, we handle the administrative process directly with insurance providers, reducing paperwork and allowing passengers and their families to focus on what truly matters: health and well-being.
Comfort and Safety on Every Ride
Safety is our highest priority. Our modern vehicles offer sufficient space for wheelchairs and accompanying persons while ensuring smooth and stable driving conditions. Professional securing systems guarantee that passengers remain safe and comfortable, even during longer journeys.
To further enhance convenience, many of our vehicles are equipped with cashless payment systems. Debit and major credit cards are accepted, allowing for transparent, simple and modern payment without the need for cash handling.
A Service with Responsibility
Mobility is more than transportation from point A to point B. Especially in medical and wheelchair services, trust, reliability and human care are essential. For this reason, we see our role not only as a transport provider but as a partner in everyday life.
Whether traveling to a medical appointment, a hospital visit or a therapy session, Charly’s Citycar ® stands for transportation that adapts to the needs of the passenger – not the other way around. Our commitment is to make mobility accessible to everyone: safe, barrier-free and comfortable.